What to expect during your stay
We're thrilled to welcome you to Catalina Island, where wide open spaces and refreshing ocean breezes provide a relaxing respite from the pressures of the mainland. While Catalina may seem like another world, we do still face the same challenges during these unprecedented times. At the Aurora Hotel, we've taken several additional measures to keep you -- and us -- safe and well during your visit.
At the Aurora
We've increased the frequency of cleaning and you'll often see our staff sanitizing in the lobby and on the rooftop deck. We'll also be cleaning handrails, doors and counters more frequently throughout the day. Our staff is encouraged to check their temperature before coming to work and to stay home if they are not feeling well. All of our staff will be wearing masks whenever they may come in contact with others.
On the Island
Social distancing has become a way of life and island officials ask that throughout your stay on Catalina you respect a six-foot separation from those not in your immediate traveling party. Facial coverings are also required in Los Angeles County. Most activities on the island are available and restaurants have reopened, both at reduced capacity. Because of that we recommend reservations, which our staff is happy to assist with.
Thank you for visiting and for your cooperation.
As recommended by the California Hotel & Lodging Association, we are not offering daily housekeeping. Anything you may need is available at the front desk. Your room will be thoroughly cleaned and sanitized, including with UV light, before your arrival.
To minimize the chance of virus transmission, housekeeping will not enter your room during your stay.
During this time we have modified many of our regular services to comply with local, county and state recommendations and requirements. Breakfast will not be served buffet-style, but will instead be prepared on a tray for you to pick up. We are also not offering self-serve coffee and refreshments. Thank you for your understanding.
Los Angeles County currently requires individuals to wear face masks when they may come in contact with others. If you've not brought your own, we are happy to provide you with a mask. Our staff, as well as other employees on the island, will all be wearing masks for your protection.