Question 1

How far away are the shops and restaurants?

Accepted Answer

Very close. Aurora is located about a three to five minute walk from Avalon’s restaurants and shops. Please be aware that we are located up a short, but steep, hill. Most of our guests enjoy the walk, but if you think it may be a challenge, taxi service is available.

Question 2

Do you have an elevator at the hotel?

Accepted Answer

We do not have an elevator, but our front desk staff will be happy to help you with your luggage.

Question 3

Can I smoke at the hotel?

Accepted Answer

Nope. By popular request, Aurora is completely non-smoking, including our rooms and the rooftop deck. Our ban on smoking includes vaping and e-cigarettes.

Question 4

Do you allow pets?

Accepted Answer

To ensure the comfort of all guests, pets are not permitted at the Aurora Hotel. This includes emotional support animals. Only service animals, as defined by the ADA, are allowed.

Question 5

I'm spontaneous, do you accept same-day reservations?

Accepted Answer

We do, but please call the hotel directly at 310-510-0454 to book same-day reservations.

Question 6

Do you offer daily housekeeping?

Accepted Answer

All of our rooms are cleaned thoroughly at check out, but housekeeping during your stay is by request.

Question 7

How far are you from the beach?

Accepted Answer

Aurora is about 100 yards from the beach. There’s also a hill. It’s a short hill, but it’s steep.

Question 8

Do I need to have ID with me? What about a credit card?

Accepted Answer

You will need to present a valid driver’s license or identification card as well as a valid credit card for incidentals. Unless arrangements have been made in advance, you will also need to present the credit card used to make the reservation. If you have any questions, please call the hotel directly.

Question 9

Please tell me about the accessibility features at The Aurora Hotel.

Accepted Answer

The Aurora Hotel does not have an elevator. Stairs are available to access all rooms and features. Features are available for hearing and visually impaired guests.

Question 10

Do you have a shuttle?

Accepted Answer

Most of our guests choose to walk the short distance to Avalon’s many attractions. If you choose, private taxi service is also available.

Question 11

Can you rent golf carts by the day?

Accepted Answer

No, we can’t and neither can the golf cart rental companies. There are two rental companies and they rent golf carts by the hour.

Question 12

How do I get to the hotel from the boat?

Accepted Answer

Aurora is about five blocks from the boat terminal. Just walk along the waterfront to Marilla Avenue and we are about 80 yards up the hill. If you choose, taxis are available at the boat terminal for a small fee.

Question 13

How many beds are in the rooms?

Accepted Answer

Other than the Aurora suite and our two junior suites, each of Aurora’s rooms has only one bed. This is not the kind of place where you want to say you only have two people in the room and then show up with extras – even if the extras are kids.

Question 14

Can we take food and wine to the roof?

Accepted Answer

Sure. My roof is your roof. But since we’re also sharing the roof with a bunch of other guests, please be courteous and tidy up after yourself.

Aurora Hotel

Aurora on Catalina Hotel Gallery