Terms & Conditions

We don't like rules anymore than you do. But that doesn't mean we don't have to play by them.

• Check-in is 3 p.m. and check-out is 11 a.m.
• ​If you are hoping to make same-day reservations, please call the hotel directly. ​
• Aurora is a non-smoking Catalina Island hotel, including the roofdeck and hotel balconies.
• Please don't burn candles.
• Aurora is not wheelchair accessible.
• Pets, including emotional support animals, are not allowed at Aurora. Service animals, as defined by the ADA, will be accommodated. 
• Rates are subject to government taxes, especially if there's a politician in the room.
• The rooftop deck is open from 8 a.m. to 10 p.m. Otherwise the neighbors get excited and then the party's over for everybody.
• Rates are subject to change without notice.
• Weekend reservations require a two-night stay and holiday weekend reservations require a minimum three-night stay.
• Except for our suites, our rooms have only one bed. We would be happy to make recommendations for family-friendly accommodations.
• Deposit policy: In an effort to reduce contact, you will be charged for your stay when your reservation is confirmed.
• For one night stays all fees are due at the time of booking. 
• Packages, including all taxes and transportation, will be charged in full when you make the reservation.
• Cancellation policy: If you have to cancel, and do so before 10 days from your arrival date, you will be refunded, less a $50 service fee. Cancellations made within 10 days of your arrival date will not receive a refund.
• We will not be able to refund payment for any early checkout.
• No-show reservations will be responsible for the entire booking amount. 
• Our deposit and cancellation policies may be adjusted during special events and holidays.
• For more information about Catalina Island, please visit the Catalina Island Chamber of Commerce's website